Privacy Policy
Effective Date: July 9, 2025
Welcome to elitrsphere.ae! This Privacy Policy describes how Elitr Sphere (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://elitrsphere.ae/ (the “Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
Personal Information You Provide: This includes information you directly provide when creating an account, placing an order, subscribing to newsletters, or contacting us. This may include:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (handled securely, see below)
- Account login credentials
Device and Usage Information: When you access our Website, we automatically collect certain information about your device and how you interact with our site. This may include:
- IP address
- Browser type and version
- Operating system
- Referring/exit pages
- Date and time of visit
- Pages viewed and products clicked
- Device identifiers
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instru1ct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders, including payment processing, shipping, and delivery of products (mobiles, laptops, accessories).
- To create and manage your user account.
- To communicate with you regarding your orders, account, and promotions.
- To improve and personalize your shopping experience, including product recommendations.
- To analyze website usage and trends to enhance our Website’s functionality and services.
- To detect and prevent fraud and other malicious activity.
- To comply with legal obligations
3. Sharing Your Information & Data Security of Payment Details
We may share your personal information with third parties only in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.2
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).3
- Busi4ness Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
MANDATORY COMPLIANCE CLAUSE:
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties, except for trusted payment gateway providers for the sole purpose of processing your transactions.
We implement reasonable security measures, including physical, electronic, and procedural safeguards, to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security
4. Your Rights and Choices
- Account Information: You can review and update your account information by logging into your account settings on our Website.
- Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe link provided in those emails.
- Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
5. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. By using our Website, you consent to such transfer.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [info@elitrsphere.ae]
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