Terms and Conditions
Welcome to elitrsphere.ae! These Terms and Conditions (“Terms”) govern your use of the website https://elitesphere.ae/ (the “Website”) and your purchase of electronic products from us. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.
1. General Conditions
- Agreement to Terms: By using the Website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
- Accuracy of Information: We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
- Modifications to Service and Prices: Prices for our products (mobiles, laptops, accessories) are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
2. Account Creation and Security
- Account Responsibility: When you create an account with elitrsphere.ae, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
- Accurate Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
- Termination: We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
3. Products and Services
- Product Availability: All products listed on the Website are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
- Product Descriptions: We have made every effort to display as accurately as possible the colors, specifications, and images of our electronic products that appear at the store. We cannot guarantee that your device’s display of any color or detail will be entirely accurate.
- Pricing and Payment: All prices are listed in AED (United Arab Emirates Dirham) unless otherwise specified. We accept payments online using Visa and MasterCard credit/debit cards, as well as other payment methods indicated on our Website. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
4. Ordering and Shipping
- Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
- Shipping: We will ship products to the address you provide during the checkout process. Shipping times and costs will vary depending on your location and the shipping method selected. Details regarding shipping can be found on our [Link to Delivery & Shipment Policy Page] page.
- Risk of Loss: All items purchased from elitrsphere.ae are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Returns and Refunds
- Return Policy: Our Return & Refund Policy governs the terms under which you can return products purchased from us. Please refer to our [Link to Return & Refund Policy Page] for detailed information on eligibility, procedures, and timelines for returns and exchanges.
- Refunds: Refunds will be processed according to our Return & Refund Policy. We reserve the right to refuse a refund if the returned product does not meet the conditions outlined in our policy. MANDATORY COMPLIANCE CLAUSE: Refunds will be made only through the Original Mode of Payment.
6. Compliance with OFAC Sanctions
MANDATORY COMPLIANCE CLAUSE:
elitesphere.ae will NOT deal with or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE. This commitment ensures that our operations comply with international and local regulations aimed at combating illicit financial activities and maintaining global security.
7. Intellectual Property
- Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Elite Sphere or its content suppliers and is protected by international copyright laws.
- Trademarks: The Elite Sphere name and logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Elite Sphere or its affiliates or licensors. You must not use such marks without the prior written permission of Elitr Sphere.
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8. Limitation of Liability
In no event shall Elitr Sphere, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
9. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
10. Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
11. Contact Information
Questions about the Terms and Conditions should be sent to us at [info@elitesphere.ae].
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